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Privacy policy

AUDREY & ROMAN FINE JEWELLERY — PRIVACY POLICY

Last updated: May 16, 2026

This Privacy Policy describes how Audrey & Roman Fine Jewellery ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from audreyromanjewels.com (the "Site").

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INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

We collect Device Information using the following technologies:
- Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers processed securely by Shopify Payments), email address, and phone number. We refer to this information as "Order Information".

When you subscribe to our newsletter or email marketing, we collect your email address and any other information you voluntarily provide.

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

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HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to:
- Fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations)
- Communicate with you
- Screen our orders for potential risk or fraud
- Send you information or advertising relating to our products or services, when in line with the preferences you have shared with us

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We use your email address to send you marketing communications where you have consented to receive them or where we have a legitimate interest to do so. You can opt out at any time by clicking the unsubscribe link in any marketing email.

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SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
- We use Klaviyo to power our email marketing. You can read their privacy policy here: https://www.klaviyo.com/legal/privacy-notice
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
- We may share your information with Meta Platforms (Facebook/Instagram) for advertising purposes, where you have given consent for us to do so through our cookie consent banner.
- We use ParcelPanel to provide order tracking services. Their privacy policy is available at their website.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

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BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/

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YOUR PRIVACY RIGHTS (US RESIDENTS)

If you are a resident of the United States, depending on your state of residence, you may have the following rights:
- The right to know what personal information we collect, use, share, or sell about you
- The right to request access to your personal information
- The right to request deletion of your personal information
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of your personal information
- The right to non-discrimination for exercising any of these rights

These rights are available to residents of California (under CCPA/CPRA), Colorado, Connecticut, Virginia, Utah, and other states that have enacted comprehensive privacy laws.

To exercise any of these rights, please contact us at hello@audreyromanjewels.com. We will respond to your request within 45 days. If we need additional time, we will inform you of the reason and extension period.

You may also visit our Your Privacy Choices page to opt out of data sharing for targeted advertising.

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DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

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COOKIES

We use cookies to power and improve our Site and our services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Site, and to serve advertising.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu.

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DO NOT TRACK / GLOBAL PRIVACY CONTROL

We honor Global Privacy Control (GPC) signals from your browser as a request to opt out of the sale or sharing of personal information for targeted advertising, where required by applicable state law.

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CHILDREN'S PRIVACY

Our Site is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

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CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The updated policy will be posted on this page with a revised "Last updated" date.

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CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@audreyromanjewels.com, by phone at +1 (346) 776-0450, or by post at:

Audrey & Roman Fine Jewellery
1209 Mountain Road Pl NE
Albuquerque, NM 87110
United States