AUDREY & ROMAN FINE JEWELLERY — TERMS OF SERVICE
Last updated: May 16, 2026
Please read these Terms of Service carefully before using audreyromanjewels.com. By accessing or using our website and placing an order, you agree to be bound by these terms.
---
1. OVERVIEW
This website is operated by Audrey & Roman Fine Jewellery. Throughout the site, the terms "we", "us" and "our" refer to Audrey & Roman Fine Jewellery. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
---
2. ELIGIBILITY
By using this site, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding contract. If you are placing an order on behalf of a company or organisation, you confirm that you have the authority to bind that entity to these terms.
---
3. PRODUCTS AND PRICING
We reserve the right to modify or discontinue any product at any time without notice. Prices for our products are subject to change without notice. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of products.
We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.
---
4. ORDERS
By placing an order through our website, you are making an offer to purchase a product. We reserve the right to refuse or cancel any order at any time for reasons including but not limited to: product availability, errors in the description or price of the product, error in your order, or suspected fraud.
If we cancel your order after payment has been taken, we will issue a full refund to your original payment method.
You will receive an order confirmation email after placing your order. This confirmation does not constitute acceptance of your order — acceptance occurs when your order is dispatched.
---
5. PAYMENT
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay. All payments are processed securely through Shopify Payments. We do not store your payment card details.
All prices are displayed in GBP (£) by default. Depending on your location, your local currency may be displayed at checkout. If your bank applies a currency conversion fee, this is outside our control.
---
6. SHIPPING AND DELIVERY
Please refer to our Shipping Policy at audreyromanjewels.com/policies/shipping-policy for full details of delivery times and shipping terms.
---
7. RETURNS AND REFUNDS
Please refer to our Refund Policy at audreyromanjewels.com/policies/refund-policy for full details of our returns and refund process.
---
8. LIFETIME CRAFTSMANSHIP GUARANTEE
Every Audrey & Roman piece is covered by our Lifetime Craftsmanship Guarantee against manufacturing defects. This guarantee does not cover normal wear and tear, accidental damage, or damage caused by misuse. To make a warranty claim, contact hello@audreyromanjewels.com.
---
9. INTELLECTUAL PROPERTY
All content on this website — including but not limited to text, images, logos, graphics, and product descriptions — is the property of Audrey & Roman Fine Jewellery and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content from this site without our express written permission.
---
10. PROHIBITED USES
You agree not to use this site for any unlawful purpose or in any way that could damage, disable, or impair the site. You agree not to attempt to gain unauthorised access to any part of the site or its related systems. You agree not to use automated tools to scrape, copy, or extract data from the site.
---
11. ACCURACY OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
---
12. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Audrey & Roman Fine Jewellery shall not be liable for any indirect, incidental, special, consequential or punitive damages, including lost profits, lost data, or loss of goodwill, arising out of or in connection with your use of this website or our products.
Our total liability to you for any claim arising from your purchase shall not exceed the amount you paid for the product in question.
---
13. GOVERNING LAW
These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws of the State of New Mexico, United States. Any disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Bernalillo County, New Mexico.
---
14. CONSUMER RIGHTS
Nothing in these Terms of Service affects your statutory rights under the Magnuson-Moss Warranty Act or any other applicable United States federal or state consumer protection legislation.
---
15. CHANGES TO TERMS
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after any changes constitutes your acceptance of the new terms.
---
16. CONTACT
For any questions regarding these Terms of Service:
Email: hello@audreyromanjewels.com
Phone: +1 (346) 776-0450
Address: 1209 Mountain Road Pl NE, Albuquerque, NM 87110, United States